I’m asking CasinoGuru to review this case and help me obtain either a clear explanation supported by evidence or the return of my confiscated winnings. I have never used multiple accounts, exploited any bugs, or engaged in fraudulent behavior. I contacted Betory support several times, but they only replied with generic anti-fraud policy messages copied from their Terms and Conditions. My account was suddenly restricted and my winnings of around $800 were confiscated without any valid or specific reason. I’m filing this complaint about Betory Casino, which is operated by Nimbus Enterprises Limitada, registered in Costa Rica.
Staying Safe at Betory: Trust Factors Every Player Should Know
On the other hand, big casinos should have sufficient cashflow to pay them out. This casino is bad to play at, which is why I recommend you don’t play at it and choose a different one instead. You should always make sure that you meet all regulatory requirements before playing in any selected casino.Copyright ©2026 A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality. Discuss anything related to Betory Casino with other players, share your opinion, or get answers to your questions.
Payment options, withdrawal limits and win limits
It’s high-stakes and unpredictable, which makes the experience thrilling when timed right. Betting options include method of victory, total rounds, and live round-by-round predictions. If the confirmation email doesn’t arrive, we check the spam folder or request a resend. Any other linked accounts will be recognized as duplicates and closed. Reproduction of content is strictly forbidden without prior written consent.It operates legally under the country’s local gaming regulations.
Betory Sportsbook Welcome bonus
Additionally, you have the possibility to use the web form and the live chat. You can do so by sending an email to To sum things up, Betory Casino is a bad casino website. Keep reading to find out more about this casino and whether it’s safe and suitable for you. Everything I found out is written in more detail in this review. If you use some ad blocking software, please check its settings.
Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent. We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of Betory Casino to be mostly fair. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. Based on our findings, no important casino blacklists feature Betory Casino.
The issue was concluded by the Complaints Team, which stated that they were unable to assist further due to a lack of expertise in evaluating disputes related to sports betting, resulting in the closure of the complaint. The player from Quebec reported that Betory Casino had restricted his account and confiscated his winnings of around $800 without providing a valid reason. The complaint was closed as unresolved due to the casino’s lack of communication. Despite multiple attempts, the casino did not respond to inquiries or provide any explanation for the account closure. He had not performed KYC, as it was never requested, and previous withdrawals had been processed without issue.
The player from Poland had his account blocked at Betory without a clear reason and was unable to withdraw his remaining balance of 26 LTC, which comprised real money. Browse all bonuses offered by Betory Casino, including their no deposit bonus offers and first deposit welcome bonuses. A selection of games from multiple game providers have been checked and NO fake games have been found.
We will mark the complaint as ‘Resolved’ in our system. Dear myyjamies, We are pleased to hear that your issue has been resolved. As soon as I receive any feedback from the casino, I will immediately update you here in this thread or invite casino personally to this thread. I’m sorry to hear about the ongoing delay with your withdrawal, and I will do my best to help you reach a clear and fair resolution.
We also feel crypto players will appreciate the wide selection of 21 supported cryptocurrencies, as well as the reasonably fast withdrawal approvals. 5,000+ games and over 20 cryptocurrencies will give you a flawless gaming experience. Understanding the payment policies at your favorite online casino should be one of your primary goals before investing money in betting entertainment.
Thank you for the additional information and for your patience throughout the complaint process. I didn’t take the bonus and it was my first withdrawal on the site. I hope we will be able to help you to resolve this issue as soon as possible.
To calculate a casino’s Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. However, our confidence in the casino for crypto players was boosted after we counted support for a whopping 21 cryptocurrencies.
As part of our casino review process, our expert team gathers data regarding customer support options and available languages. If you have had a positive or negative experience with this casino, you can be the first one to review and rate it on our website. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
- We also require identity verification before any withdrawal, not just for compliance, but to make sure our money always stays ours.
- The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
- Our Clients’ branding may be displayed on the Site you are interacting with, but Blok is responsible for providing the underlying technology and services.
- In addition to CCPA rights, you may have the right to access, correct, or delete your personal information, object to or restrict processing of your data, and request data portability.
- I have never used multiple accounts, exploited any bugs, or engaged in fraudulent behavior.
- The online platform is pretty new in the market, but is already making a name through its generous bonuses, support for cryptocurrencies and a very user-friendly platform.
Available language options and customer support
When I had $1,000 in my account, they simply sent an email saying they had closed my account and that they were under no obligation to explain why. We know that when we feel secure, we play better, we enjoy more, and we stay longer. No document upload is needed right away — but for withdrawals, we may need to complete KYC verification. Whether we’re managing gameplay alerts or just tidying up the interface, the system works smoothly.
I made the original withdrawal request on October 2, 2025, so it has been over a month, and they continue to give the same excuses. The second withdrawal of 84.65 XRP (as shown in the screenshot) was paid within a few hours. The first time I tried to withdraw my funds, the withdrawal was canceled due to a “technical error.” I then requested the withdrawal again. It is your responsibility to review this Privacy Policy periodically. In the event of a data breach, we will notify affected users within 72 hours of becoming aware of the breach, as required by applicable laws.
- Our mobile site runs as smoothly as the desktop version, with clear menus and quick access to important features like deposits, withdrawals, and ongoing promotions.
- I hope we will be able to help you to resolve this issue as soon as possible.
- The casino also seems to take customer safety seriously by employing security measures such as two-factor authentication (2FA) to prevent unauthorized account access.
- We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at Betory Casino, your account, withdrawals, or anything else.
- And if you decide to play at this casino despite the unfair rules, at least read the T&Cs carefully before you start playing, to make sure you know what to expect.
- Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience.
- This is better than the industry standard of 72 hours, but not quite on par with dedicated crypto platforms that usually process deposits within 0 to 12 hours.
The site is simple to use, and you can find games that match your preferences by choosing a category or searching for them directly. FAQ sections usually serve as a guide to understanding how a casino works and are great for newly registered users. It’s like getting paid from a gig—reliable, but always verify your account early to avoid hold-ups. Crypto withdrawals are quick, often same-day, but plan for blockchain fees. Whether we prefer cards, coins, or wallets, we’re in control of how we deposit and withdraw — without delays or complications.
The live casino at Betory offers an impressive range of tables and game shows, and our experience here betorycasino was just as positive as in the main slot lobby. If someone claims to be from Casino Guru and does that, do not share any information.We only contact players through this official complaint thread or via @casino.guru e-mail addresses. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience. No deposit bonuses can be obtained by registering an account at the casino, while deposit bonuses are given out upon making a deposit. Based on the revenues, we consider it to be one of the smaller online casinos on the market.
115 XRP
Casino Guru will never ask for payments or access to your accounts to complete KYC. I have always played fairly and followed the casino’s rules. The online platform is pretty new in the market, but is already making a name through its generous bonuses, support for cryptocurrencies and a very user-friendly platform. Betory Casino is an online gaming platform established and run by Nimbus Enterprise Limited. And if you decide to play at this casino despite the unfair rules, at least read the T&Cs carefully before you start playing, to make sure you know what to expect. If you plan to use a bonus at this casino, you may run into issues.
We follow strict regulations, and all our games come from betorycasino licensed and audited providers. Our bonuses get bigger, our support becomes more personal, and we get early access to promotions and new games. If you’re new to crypto gaming, it’s straightforward—deposit times are near-instant, and withdrawals often process within hours, which beats waiting days at some spots. We’d like to inform everyone following this case that the player has marked this complaint as resolved using the dedicated button.
Please review their privacy policies to understand how they collect and use your information. While we strive to ensure the security of your data, no method of transmission over the Internet or electronic storage is 100% secure. These include encryption, access controls, and regular security assessments. If you request deletion of your data, we will remove it unless we are compelled to retain it for legal reasons. Blok provides these services solely as a service provider and data processor, using the personal information collected at the direction of our Clients.
We suggest players to steer clear of this casino and opt for one with a higher Safety Index. It’s advisable for players to factor this in when making their casino choices. In relation to its size, it has a very high value of withheld winnings in complaints from players. An unfair or predatory rule can potentially be used against players to justify not paying out winnings to them, but our findings for this casino were only minor.
How We Share Your Information
The more coins we collect, the better the exchange value — especially if we’re climbing the VIP levels.To get started with our Betory review, we put the three-part welcome offer to the test. It also means we’re held to high standards for fair play, transparency, and player protection. We also require identity verification before any withdrawal, not just for compliance, but to make sure our money always stays ours. Safety is non-negotiable, and Betory steps up with robust measures like SSL encryption to protect your data and funds, especially important with their crypto emphasis. From top-tier video slots and jackpots to live dealers and instant wins, the selection is built to impress. Slot Mafia, on the other hand, goes further with an unlimited 5% crypto top-up and tiered cashback, reaching up to 15%, although standard bonuses come with higher wagering requirements.
It’s not about spending more — it’s about staying active and playing betory casino smart. Odds are solid, the layout is fast and easy to follow, and I can switch between sports and casino without logging in again. Everything loads quickly, runs smoothly on desktop and mobile, and stays encrypted and secure no matter how long we play. We’ve also integrated a dedicated sports betting section — for those who enjoy switching between casino rounds and real-time sports action.
Many online casinos have set limits on how much money players may win or withdraw. We found games from well-known providers, betory casino including Pragmatic Play, Yggdrasil, and BGaming, as well as more than 100 additional studios available on the Betory website. 2025 © HelloBonuses.com is your reliable guide for expert online casino reviews and advice on responsible gambling. After reviewing the T&Cs related to the casino’s bonuses, I found some parts that I consider unfair to players. An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.